Drawing on fieldwork in Rabat and Casablanca in 2013, the paper will look at some key points around migrant work in call centres and then turn to the question how these phenomena relate to what the concept of labour market segmentation has described for western immigration countries. Rather than representing a thorough analysis of the applicability of segmentation theory to the Moroccan case, the paper puts together some points for discussion. In this context the
term “migrant” does not refer, as is common in French language publications on Morocco, to vulnerable migrants in precarious situations but is used in its broad sense to designate people who have moved from their country of origin to another country and have stayed there for a certain amount of time.
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